Outage in ParentSquare

Errors with Translations

Resolved Minor
June 12, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

Our translations provider is currently experience issues that lead to errors when translating content for messages in ParentSquare. Messages that are scheduled to send will still be sent out but may not be translated into the target language. We are waiting for updates from our translations provider and will post an update when we learn more.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/12/2025 09:06PM

This incident has been resolved.

MONITORING about 1 month ago - at 06/12/2025 07:07PM

It looks like translations are now operational again. We will continue monitoring.

INVESTIGATING about 1 month ago - at 06/12/2025 06:38PM

Our translations provider is currently experience issues that lead to errors when translating content for messages in ParentSquare. Messages that are scheduled to send will still be sent out but may not be translated into the target language.

We are waiting for updates from our translations provider and will post an update when we learn more.

Latest ParentSquare outages

[issue title] - 3 months ago

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