Outage in ParentSquare
Degraded Performance with Voice Alerts
Resolved MinorIncident Report
We are actively investigating an issue that may have caused delays or intermittent failures for Voice Alerts.
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 01/26/2026 01:21AM
This incident has been resolved.
MONITORING
21 days ago - at 01/25/2026 11:01PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
21 days ago - at 01/25/2026 09:01PM
We are currently experiencing increased Smart Alert volume due to inclement weather. One of our voice carriers is experiencing an issue, which has resulted in delays for a portion of voice notifications.
While delivery times may take some time to fully normalize, our team is actively working on the issue to ensure successful delivery.
INVESTIGATING
21 days ago - at 01/25/2026 08:58PM
We are continuing to investigate this issue.
INVESTIGATING
21 days ago - at 01/25/2026 07:59PM
We are actively investigating an issue that may have caused delays or intermittent failures for Voice Alerts.
Latest ParentSquare outages
Smart Sites Slowness - 10 days ago
Microsoft SSO Authentication - 18 days ago
Smart Alerts Voice Delays - 19 days ago
Degraded Performance with Smart Alerts - 20 days ago
Errors with Voice Messaging for Smart Alerts - about 1 month ago
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