Outage in ParentSquare
Smart Alerts Voice Delays
Resolved MinorIncident Report
One of our service provider is experiencing delays of ~25 minutes for Smart Alerts voice deliveries. We are actively working to resolve these delays as quickly as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 01/27/2026 10:59PM
Calls are now delivering normally, although there may still be a slight delay in calls showing as successfully delivered.
IDENTIFIED
17 days ago - at 01/27/2026 10:44PM
We have moved all new Smart Alerts to other service providers that are not experiencing delays while we work to get the delayed Smart Alerts delivered as quickly as possible.
INVESTIGATING
17 days ago - at 01/27/2026 10:42PM
One of our service provider is experiencing delays of ~25 minutes for Smart Alerts voice deliveries. We are actively working to resolve these delays as quickly as possible.
Latest ParentSquare outages
Smart Sites Slowness - 9 days ago
Microsoft SSO Authentication - 16 days ago
Degraded Performance with Smart Alerts - 18 days ago
Degraded Performance with Voice Alerts - 19 days ago
Errors with Voice Messaging for Smart Alerts - about 1 month ago
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