Outage in ParentSquare

Some Users Experiencing Errors on Add-on Pages

Resolved Major

March 05, 2026 - Started 5 days ago - Lasted 38 minutes
Official incident page

Incident Report

Summary AI Generated

ParentSquare experienced a major incident where some users encountered errors when trying to access Add-on pages through the web application. The issue affected the web application component and prevented users from properly accessing add-on functionality. The incident was resolved after 38 minutes when a fix was implemented and confirmed to be working.

We are investigating reports that some users are experiencing errors when attempting to access Add-on pages in ParentSquare. We will provide an update shortly.

Components affected

ParentSquare Web Application

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 03/06/2026 01:21AM

This incident has been resolved.

MONITORING 4 days ago - at 03/06/2026 01:01AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 03/06/2026 12:44AM

We are investigating reports that some users are experiencing errors when attempting to access Add-on pages in ParentSquare. We will provide an update shortly.

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