Outage in ParentSquare
Customers unable to download custom versions of their school's app
Resolved MinorIncident Report
Summary AI Generated
ParentSquare customers experienced errors when trying to access the page for downloading custom versions of their school's mobile app, affecting the web application functionality. The incident was classified as minor and impacted users' ability to obtain school-specific app downloads. The issue was resolved after 1.8 hours of investigation and remediation.
We are investigating reports that the page for downloading custom versions of the ParentSquare app is showing errors. We are investigating and will provide an update shortly.
Components affected
ParentSquare Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 03/31/2026 03:20PM
We confirmed that the issue has been resolved.
INVESTIGATING
20 days ago - at 03/31/2026 03:18PM
The issue has been resolved, thank you for your patience.
INVESTIGATING
20 days ago - at 03/31/2026 01:34PM
We are investigating reports that the page for downloading custom versions of the ParentSquare app is showing errors. We are investigating and will provide an update shortly.
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