Outage in ParentSquare
Smart Sites Document Upload Failures
Resolved MinorIncident Report
Summary AI Generated
**ParentSquare – Smart Sites Document Upload Failures** A brief 16-minute incident affected Smart Sites, during which document folders appeared empty and new document uploads failed. The root cause was identified and a fix was implemented. The issue has since been fully resolved.
We are investigating reports that document folders in Smart Sites may appear empty and that new document uploads are failing. We will provide an update shortly.
Components affected
ParentSquare Smart SitesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/28/2026 07:17PM
The issue has now been resolved.
IDENTIFIED
10 days ago - at 07/28/2026 07:08PM
We have identified the cause of the issue and are implementing a fix.
INVESTIGATING
10 days ago - at 07/28/2026 07:02PM
We are investigating reports that document folders in Smart Sites may appear empty and that new document uploads are failing. We will provide an update shortly.
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