Outage in ParentSquare
Support webform unavailable
Resolved MinorIncident Report
Summary AI Generated
ParentSquare's support webform was unavailable for approximately 1.4 hours due to a recent theme change that caused the outage. Only the support webform was affected, while all other support channels remained operational throughout the incident. The issue was identified and resolved, restoring full webform functionality.
We are aware that ParentSquare's support webform is currently unavailable. Our other support channels are up and running. We apologize for the inconvenience and are actively investigating the issue.
Components affected
ParentSquare Support SystemsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 08/12/2026 11:37PM
This incident has been resolved.
IDENTIFIED
15 days ago - at 08/12/2026 11:18PM
We are continuing to work on a fix for this issue. We will post another update within the next hour.
IDENTIFIED
15 days ago - at 08/12/2026 10:43PM
We have identified that the webform outage is related to a recent theme change. We are working on a fix. Please continue to use our other support channels
INVESTIGATING
15 days ago - at 08/12/2026 10:15PM
We are aware that ParentSquare's support webform is currently unavailable. Our other support channels are up and running. We apologize for the inconvenience and are actively investigating the issue.
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