Outage in Parsec

Some teams unable to make connections

Resolved Minor
October 12, 2022 - Started about 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

A backend migration introduces a bug preventing some teams from making connections in Parsec. We have identified the cause and are working to get a solution live shortly.
Components affected
Parsec API

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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 10/12/2022 07:43PM

A temporary hotfix has been deployed that enables all teams to make connections again. We are monitoring error rates and are working to address the root issue.

IDENTIFIED about 3 years ago - at 10/12/2022 06:45PM

A backend migration introduces a bug preventing some teams from making connections in Parsec. We have identified the cause and are working to get a solution live shortly.

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