Outage in Particle

WiFi ISP Outage (United Kingdom)

Resolved Minor

April 03, 2023 - Started about 3 years ago - Lasted about 11 hours
Official incident page

Incident Report

We detected dips in WiFi device connectivity, limited to a specific ISP in the United Kingdom. The Particle platform itself is not affected.

Components affected

Particle Wi-Fi Connectivity

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 04/04/2023 12:07PM

Particle has been monitoring the recovery of this issue and the majority of devices have connected over the last few hours.

IDENTIFIED about 3 years ago - at 04/04/2023 04:37AM

We detected dips in WiFi device connectivity again, limited to a specific ISP in the United Kingdom, its service is intermittent. The Particle platform itself is not affected.

MONITORING about 3 years ago - at 04/04/2023 03:18AM

Particle has been monitoring the recovery of this issue and the majority of devices have reconnected over the past 30 minutes. We will continue to monitor closely for the next hour before marking it as resolved.

IDENTIFIED about 3 years ago - at 04/04/2023 12:58AM

We detected dips in WiFi device connectivity, limited to a specific ISP in the United Kingdom. The Particle platform itself is not affected.

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