Outage in Particle

Apparent ISP Issue in Australia (WiFi Only)

Resolved Minor
May 25, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are current investigating a WiFi outage limited to a few service providers in Australia. All signs point to a regional ISP issue.
Components affected
Particle Wi-Fi Connectivity
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/25/2023 02:10PM

We have been informed that the ISP in question has taken action and restored service.

One note: parts of New Zealand were also impacted due to shared infrastructure.

IDENTIFIED almost 2 years ago - at 05/25/2023 10:45AM

We have confirmed the issue is related to regional ISP issues. Particle's services are intact, but this notice will be left up for informational purposes until we see recovery from the ISPs in question.

INVESTIGATING almost 2 years ago - at 05/25/2023 10:20AM

We are current investigating a WiFi outage limited to a few service providers in Australia. All signs point to a regional ISP issue.

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