Outage in Particle

Events System Issue

Resolved Major
July 31, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Particle has identified a major drop in events moving through our system. This issue is under the highest priority of escalation.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/31/2024 07:18PM

All systems continue to be fully operational and this issue is marked closed. To review: Particle experienced a brief outage in its event system during a routine maintenance operation. At times within this window, a number of events (e.g. publishes) did not move through our system. The issue was identified and rectified with the highest priority. Additional redundancies and safety checks will be produced to prevent future occurrences of this issue.

MONITORING 4 months ago - at 07/31/2024 06:49PM

Systems are fully operational; we are continuing to monitor this full recovery very closely.

MONITORING 4 months ago - at 07/31/2024 06:45PM

We are monitoring a recovery; we expect a resolution timeline of a few minutes.

IDENTIFIED 4 months ago - at 07/31/2024 06:42PM

We have identified the issue and are urgently working to deploy a change.

INVESTIGATING 4 months ago - at 07/31/2024 06:36PM

Particle has identified a major drop in events moving through our system. This issue is under the highest priority of escalation.

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