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Outage in Particle

Events System Issue

Resolved Major
July 31, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Particle has identified a major drop in events moving through our system. This issue is under the highest priority of escalation.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/31/2024 07:18PM

All systems continue to be fully operational and this issue is marked closed. To review: Particle experienced a brief outage in its event system during a routine maintenance operation. At times within this window, a number of events (e.g. publishes) did not move through our system. The issue was identified and rectified with the highest priority. Additional redundancies and safety checks will be produced to prevent future occurrences of this issue.

MONITORING over 1 year ago - at 07/31/2024 06:49PM

Systems are fully operational; we are continuing to monitor this full recovery very closely.

MONITORING over 1 year ago - at 07/31/2024 06:45PM

We are monitoring a recovery; we expect a resolution timeline of a few minutes.

IDENTIFIED over 1 year ago - at 07/31/2024 06:42PM

We have identified the issue and are urgently working to deploy a change.

INVESTIGATING over 1 year ago - at 07/31/2024 06:36PM

Particle has identified a major drop in events moving through our system. This issue is under the highest priority of escalation.

Latest Particle outages

EtherSIM - Service degradation - about 1 month ago
EtherSIM Outage - about 1 month ago
Tachyon <-> Particle cloud - about 2 months ago
SIM activation delays - 3 months ago

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