Outage in Particle

Device connectivity instability

Resolved Minor
October 20, 2025 - Started about 2 months ago - Lasted about 15 hours
Official incident page

Incident Report

Particle is investigating issues with device connectivity to the Particle cloud. This affects all devices, both WiFi and Cellular. The cause is still under investigation.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/21/2025 10:51AM

The incident has been resolved.

MONITORING about 2 months ago - at 10/20/2025 10:08PM

We identified that our cloud services were impacted by the ongoing AWS outage.

Our team has applied some changes that allows the cloud services to auto recover when needed. Periodic disruptions are still expected, but the data to/from the cloud should improve.

INVESTIGATING about 2 months ago - at 10/20/2025 09:00PM

The issue is ongoing, and the team is still investigating.

INVESTIGATING about 2 months ago - at 10/20/2025 07:47PM

Particle is investigating issues with device connectivity to the Particle cloud.
This affects all devices, both WiFi and Cellular.
The cause is still under investigation.

Latest Particle outages

Integration, Logic & Ledger Outage - about 2 months ago
EtherSIM connectivity - about 2 months ago
Cellular outage in US - 2 months ago

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