Particle experienced a 3.5-hour outage affecting cellular connectivity for devices using EtherSIM. The connectivity issues prevented devices from maintaining normal network connections. The problem was identified and resolved with a fix implementation, after which device online counts and reconnections returned to normal levels.
Connectivity has recovered to normal levels.
Online counts have recovered to expected levels, and reconnections have dropped. We’ll continue to monitor the situation.
Devices are recovering and Particle is monitoring the situation.
The issue has been identified and a fix is being implemented.
Particle is investigating connectivity issues for devices connected on EtherSIM.
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