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Outage in Particle

Device connectivity instability

Resolved Minor
May 21, 2026 - Started 24 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Particle experienced cellular connectivity issues affecting some devices on their MVNO network for 6 minutes. The engineering and carrier teams investigated the connectivity instability that impacted the Cellular Connectivity component. The incident was classified as minor and has been resolved.

We are currently investigating an issue impacting cellular connectivity for some devices on our MVNO network. Our engineering and carrier teams are actively working to identify the root cause and restore normal service as quickly as possible.
Components affected
Particle Cellular Connectivity

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 05/21/2026 08:17PM

The issue impacting cellular connectivity on our MVNO network has been resolved. Services have remained stable following recovery, and our teams have confirmed normal operation across affected systems.

MONITORING 24 days ago - at 05/21/2026 06:09PM

Connectivity has largely recovered and we are continuing to monitor the situation closely to ensure service stability across the affected MVNO network.

At this time, most devices should be operating normally, though a small number of customers may still experience intermittent issues as recovery completes.

We will continue monitoring and provide a final update once we confirm the incident is fully resolved.

IDENTIFIED 24 days ago - at 05/21/2026 03:44PM

We are seeing initial signs of recovery as connectivity is being restored for a portion of affected devices. Our teams continue to closely monitor the situation and work with carrier partners to ensure full service restoration.

INVESTIGATING 24 days ago - at 05/21/2026 03:07PM

We are currently investigating an issue impacting cellular connectivity for some devices on our MVNO network. Our engineering and carrier teams are actively working to identify the root cause and restore normal service as quickly as possible.

Latest Particle outages

Device connectivity instability - about 1 month ago
Ethersim connection instability - about 1 month ago

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