Outage in PartnerStack
Reward Reporting
Resolved Minor
May 05, 2025 - Started about 1 year ago
- Lasted 1 day
Incident Report
From May 2 - May 5 rewards were not properly replicated to our reporting database resulting in a reward value of 0 displaying in certain customer-facing reports.
There is no affect on how rewards are calculated and stored in the PartnerStack platform. Payouts and Invoices remain accurate.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 year ago - at 05/05/2025 06:14PM
This issue is now resolved, but will take roughly an hour for all performance reports to re-populate with the current values.
IDENTIFIED
about 1 year ago - at 05/05/2025 03:34PM
The issue has been identified. A recent schema change has caused the replication failure. The team is actively working on deploying a fix.
MONITORING
about 1 year ago - at 05/05/2025 03:11PM
The issue has been identified a fix applied.
INVESTIGATING
about 1 year ago - at 05/05/2025 03:10PM
From May 2 - May 5 rewards were not properly replicated to our reporting database resulting in a reward value of 0 displaying in certain customer-facing reports.
There is no affect on how rewards are calculated and stored in the PartnerStack platform. Payouts and Invoices remain accurate.
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