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Outage in pawaPay

Performance degradation affecting Ghana AirtelTigo services

Resolved Major
June 24, 2025 - Started 10 months ago - Lasted about 12 hours
Official incident page

Incident Report

We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/25/2025 02:46PM

The incident has been resolved. We apologise for the inconvenience.

MONITORING 10 months ago - at 06/25/2025 12:08PM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED 10 months ago - at 06/25/2025 09:01AM

This is a quick update to inform you that we are still experiencing an outage in our Ghana AirtelTigo deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

IDENTIFIED 10 months ago - at 06/25/2025 03:18AM

We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.

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