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Outage in pawaPay

Performance degradation affecting Zambia Airtel services

Resolved Major
July 06, 2025 - Started 10 months ago - Lasted 2 days
Official incident page

Incident Report

We are experiencing an outage in the Zambia Airtel payout services. We are investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/08/2025 04:20PM

This incident has been resolved.

IDENTIFIED 10 months ago - at 07/07/2025 05:36PM

This is a quick update to inform you that we are still experiencing a partial outage in our Zambia Airtel payout services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

IDENTIFIED 10 months ago - at 07/07/2025 04:48PM

This is a quick update to inform you that we are still experiencing a partial outage in our Zambia Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

IDENTIFIED 10 months ago - at 07/07/2025 04:47PM

This is a quick update to inform you that we are still experiencing a partial outage in our Zambia Airtel payout services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

IDENTIFIED 10 months ago - at 07/07/2025 04:23PM

This is a quick update to inform you that we are still experiencing a partial outage in our Zambia Airtel payout services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

INVESTIGATING 10 months ago - at 07/07/2025 03:58PM

We are experiencing an outage in the Zambia Airtel services. We are investigating the issue.

INVESTIGATING 10 months ago - at 07/07/2025 03:37PM

This is a quick update to inform you that we are still experiencing a partial outage in our Zambia Airtel payout services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

INVESTIGATING 10 months ago - at 07/07/2025 03:31PM

We are experiencing an outage in the Zambia Airtel services. We are investigating the issue.

IDENTIFIED 10 months ago - at 07/07/2025 07:20AM

This is a quick update to inform you that we are still experiencing a partial outage in our Zambia Airtel payout services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

IDENTIFIED 10 months ago - at 07/06/2025 08:12PM

This is a quick update to inform you that we are still experiencing an outage in our Zambia Airtel payout services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

INVESTIGATING 10 months ago - at 07/06/2025 05:40PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 07/06/2025 02:26PM

We are experiencing an outage in the Zambia Airtel payout services. We are investigating the issue.

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