Outage in pawaPay

Performance degradation affecting Zambia Airtel services

Minor
July 06, 2025 - Started about 18 hours ago
Official incident page

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Outage Details

We are experiencing an outage in the Zambia Airtel payout services. We are investigating the issue.
Components affected
pawaPay Airtel :: Web Deposit pawaPay Airtel :: Payout pawaPay Airtel :: USSD Deposit
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 hour ago - at 07/07/2025 07:20AM

This is a quick update to inform you that we are still experiencing a partial outage in our Zambia Airtel payout services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

IDENTIFIED about 13 hours ago - at 07/06/2025 08:12PM

This is a quick update to inform you that we are still experiencing an outage in our Zambia Airtel payout services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

INVESTIGATING about 15 hours ago - at 07/06/2025 05:40PM

We are continuing to investigate this issue.

INVESTIGATING about 18 hours ago - at 07/06/2025 02:26PM

We are experiencing an outage in the Zambia Airtel payout services. We are investigating the issue.

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