Outage in pawaPay

Performance degradation affecting Cameroon MTN services

Resolved Major

July 09, 2025 - Started 9 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.

Components affected

pawaPay MTN :: Payout pawaPay MTN :: Web Deposit

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/09/2025 08:45PM

This incident has been resolved.

MONITORING 9 months ago - at 07/09/2025 07:01PM

A fix has been deployed by Cameroon MTN. We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED 9 months ago - at 07/09/2025 06:40PM

We are still experiencing an outage in our MTN Cameroon Intouch deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

INVESTIGATING 9 months ago - at 07/09/2025 02:24PM

We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.

MONITORING 9 months ago - at 07/09/2025 01:52PM

A fix has been deployed by Cameroon MTN. We are seeing improvements in success rates and will continue monitoring the incident.

INVESTIGATING 9 months ago - at 07/09/2025 12:03PM

We are experiencing an outage of the Cameroon MTN services. We are investigating the issue.

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