Outage in pawaPay

Performance degradation affecting Tanzania Vodacom services

Resolved Major
July 09, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 07/10/2025 02:03AM

This incident has been resolved.

MONITORING 3 days ago - at 07/10/2025 01:32AM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED 3 days ago - at 07/10/2025 12:28AM

This is a quick update to inform you that we are still experiencing an outage in our Vodacom deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

IDENTIFIED 3 days ago - at 07/09/2025 09:48PM

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

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