Outage in pawaPay
Performance degradation affecting Zambia Zamtel + NFS services
Resolved MajorIncident Report
We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.
Components affected
pawaPay Zamtel :: Web Deposit pawaPay Zamtel :: Payout pawaPay Zamtel :: USSD DepositTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/14/2025 08:48AM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
9 months ago - at 07/14/2025 08:16AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 07/14/2025 01:19AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
9 months ago - at 07/13/2025 09:11PM
We are experiencing an outage in the Zambia Zamtel services. We are investigating the issue.
INVESTIGATING
9 months ago - at 07/13/2025 08:13PM
We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.
MONITORING
9 months ago - at 07/13/2025 07:27PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 months ago - at 07/13/2025 06:10PM
We are experiencing degraded performance in the Zambia Zamtel services. We are investigating the issue.
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