Outage in pawaPay
Performance degradation affecting CIV Orange services
Resolved Major
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Outage Details
We have identified instability in CIV Orange services. We have escalated this to the MMO for resolution.
Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 08/01/2025 07:40PM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
23 days ago - at 08/01/2025 06:38PM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
25 days ago - at 07/31/2025 04:00AM
We are still experiencing an outage in our CIV Orange payout gateway and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
IDENTIFIED
28 days ago - at 07/28/2025 03:17AM
We are still experiencing an outage in our CIV Orange payout gateway and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
IDENTIFIED
29 days ago - at 07/27/2025 08:49AM
We are still experiencing an outage in our CIV Orange payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
IDENTIFIED
30 days ago - at 07/26/2025 03:36AM
This is a quick update to inform you that we are still experiencing an outage in our CIV Orange payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
about 1 month ago - at 07/25/2025 02:33PM
We have identified instability in CIV Orange services. We have escalated this to the MMO for resolution.
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