Outage in pawaPay
Performance degradation affecting Uganda Airtel services
Resolved MinorIncident Report
We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
Components affected
pawaPay Airtel :: Payout pawaPay Airtel :: Web Deposit pawaPay Airtel :: USSD DepositTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/31/2025 10:42AM
This incident has been resolved.
MONITORING
9 months ago - at 07/31/2025 06:28AM
A fix has been deployed by Uganda Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
MONITORING
9 months ago - at 07/30/2025 11:25PM
We are still experiencing degraded performance in our Uganda Airtel USSD deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
IDENTIFIED
9 months ago - at 07/30/2025 07:35PM
We are still experiencing instabilities in our Uganda Airtel services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
IDENTIFIED
9 months ago - at 07/30/2025 06:05PM
We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
IDENTIFIED
9 months ago - at 07/30/2025 05:46PM
We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
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