Outage in pawaPay
Performance degradation affecting Intouch Cameroon MTN services
Resolved MajorIncident Report
We have identified instability in Cameroon InTouch MTN services. We have escalated this to the MMO for resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/01/2025 02:47PM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
9 months ago - at 08/01/2025 08:17AM
A fix has been deployed by the Cameroon Intouch team. We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
9 months ago - at 08/01/2025 04:45AM
We have identified again instability in Cameroon InTouch MTN services. We have escalated this to the MMO for resolution.
MONITORING
9 months ago - at 08/01/2025 04:29AM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
9 months ago - at 08/01/2025 03:58AM
We have identified instability in Cameroon InTouch MTN services. We have escalated this to the MMO for resolution.
MONITORING
9 months ago - at 08/01/2025 03:19AM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
9 months ago - at 08/01/2025 02:38AM
This is a quick update to inform you that we are still experiencing an outage in our Intouch Cameroon MTN deposit payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Kindly note Intouch Cameroon Orange service is operational.
IDENTIFIED
9 months ago - at 08/01/2025 02:06AM
We have identified instability in Intouch Cameroon MTN and InTouch Cameroon Orange services. We have escalated this to the MMO for resolution.
MONITORING
9 months ago - at 07/31/2025 11:30PM
A fix has been deployed by InTouch team. We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
9 months ago - at 07/31/2025 10:21PM
We have identified instability in Cameroon InTouch MTN services. We have escalated this to the MMO for resolution.
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