Outage in pawaPay

Performance degradation affecting Tanzania Halotel services

Resolved Major
August 03, 2025 - Started 1 day ago - Lasted about 12 hours
Official incident page

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Outage Details

We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.
Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 08/03/2025 08:59AM

The incident has been resolved. We apologise for the inconvenience.

MONITORING about 19 hours ago - at 08/03/2025 08:32AM

A fix has been deployed by Tanzania Halotel. We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED 1 day ago - at 08/03/2025 03:46AM

This is a quick update to inform you that we are still experiencing an outage in our Tanzania Halotel deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

IDENTIFIED 1 day ago - at 08/02/2025 09:45PM

We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.

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