Outage in pawaPay
Performance degradation affecting Uganda Airtel services
Resolved MinorIncident Report
We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
Components affected
pawaPay Airtel :: Payout pawaPay Airtel :: Web Deposit pawaPay Airtel :: USSD DepositTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/05/2025 09:17PM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
9 months ago - at 08/05/2025 04:54PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 08/05/2025 12:08PM
This is a quick update to inform you that we are still experiencing degraded performance in our Airtel Uganda deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
9 months ago - at 08/05/2025 11:57AM
We have identified instability in Uganda Airtel services. We have escalated this to the MMO for resolution.
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