Outage in pawaPay
Performance degradation affecting DRC Vodacom services
Resolved MajorIncident Report
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/07/2025 11:57PM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
9 months ago - at 08/07/2025 11:04PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 months ago - at 08/07/2025 09:53PM
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
MONITORING
9 months ago - at 08/07/2025 09:33PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 months ago - at 08/07/2025 09:21PM
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
MONITORING
9 months ago - at 08/07/2025 08:48PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 months ago - at 08/07/2025 07:36PM
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
MONITORING
9 months ago - at 08/07/2025 06:46PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 months ago - at 08/07/2025 03:26PM
This is a quick update to inform you that we are still experiencing an outage in our Vodacom DRC deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
MONITORING
9 months ago - at 08/07/2025 03:12PM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
9 months ago - at 08/07/2025 01:21PM
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
MONITORING
9 months ago - at 08/07/2025 12:34PM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
9 months ago - at 08/07/2025 10:50AM
We are continuing to work on a fix for this issue.
IDENTIFIED
9 months ago - at 08/07/2025 10:26AM
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
MONITORING
9 months ago - at 08/07/2025 09:43AM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
9 months ago - at 08/07/2025 08:58AM
We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
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