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Outage in pawaPay

Performance degradation affecting DRC Vodacom services

Resolved Minor
August 11, 2025 - Started 8 months ago - Lasted about 6 hours
Official incident page

Incident Report

We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/11/2025 08:02PM

The incident has been resolved. We apologise for the inconvenience.

MONITORING 8 months ago - at 08/11/2025 05:02PM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED 8 months ago - at 08/11/2025 03:26PM

This is a quick update to inform you that we are still experiencing instabilities in our DRC Vodacom deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

IDENTIFIED 8 months ago - at 08/11/2025 01:52PM

We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.

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