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Outage in pawaPay

Performance degradation affecting Uganda MTN services

Resolved Minor
August 11, 2025 - Started 8 months ago - Lasted about 4 hours
Official incident page

Incident Report

We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/12/2025 01:25AM

The incident has been resolved. We apologise for the inconvenience.

MONITORING 8 months ago - at 08/12/2025 12:50AM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED 8 months ago - at 08/11/2025 10:00PM

We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.

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