Outage in pawaPay

Performance degradation affecting Cameroon Orange services

Major
October 08, 2025 - Started about 7 hours ago
Official incident page

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Outage Details

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Components affected
pawaPay Orange :: Web Deposit pawaPay Orange :: Payout
Latest Updates ( sorted recent to last )
IDENTIFIED less than a minute ago - at 10/08/2025 08:54PM

This is a quick update to inform you that we are still experiencing an outage in our Intouch Orange deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

IDENTIFIED about 5 hours ago - at 10/08/2025 03:38PM

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.

MONITORING about 6 hours ago - at 10/08/2025 02:39PM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED about 7 hours ago - at 10/08/2025 01:58PM

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.

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