Outage in pawaPay

Performance degradation affecting Malawi TNM services

Major
October 13, 2025 - Started about 3 hours ago
Official incident page

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Outage Details

We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.
Components affected
pawaPay TNM :: Web Deposits pawaPay TNM :: Payouts
Latest Updates ( sorted recent to last )
MONITORING about 3 hours ago - at 10/13/2025 09:33AM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED about 3 hours ago - at 10/13/2025 09:25AM

We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.

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