Outage in pawaPay

Performance degradation affecting Cameroon Orange + Intouch services

Resolved Major
October 14, 2025 - Started 2 days ago - Lasted about 12 hours
Official incident page

Incident Report

We have identified instability in Cameroon Orange + Intouch services. We have escalated this to the MMO for resolution.
Components affected
pawaPay Orange :: Web Deposit
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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/14/2025 08:17PM

The incident has been resolved. We apologise for the inconvenience.

MONITORING 2 days ago - at 10/14/2025 04:58PM

We are seeing improvements in success rates and will continue monitoring the incident.

INVESTIGATING 2 days ago - at 10/14/2025 12:54PM

We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.

MONITORING 2 days ago - at 10/14/2025 10:59AM

We are seeing improvements in success rates and will continue monitoring the incident.

INVESTIGATING 2 days ago - at 10/14/2025 09:55AM

We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.

MONITORING 2 days ago - at 10/14/2025 09:08AM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED 2 days ago - at 10/14/2025 08:05AM

We have identified instability in Cameroon Orange + Intouch services. We have escalated this to the MMO for resolution.

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