Outage in pawaPay

Performance degradation affecting Tanzania Vodacom services

Resolved Major
October 17, 2025 - Started 3 days ago - Lasted about 7 hours
Official incident page

Incident Report

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.
Components affected
pawaPay Vodacom :: USSD Deposit pawaPay Vodacom :: Payout pawaPay Vodacom :: Web Deposit

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/18/2025 09:52AM

The incident has been resolved. We apologise for the inconvenience.

MONITORING 3 days ago - at 10/18/2025 08:05AM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED 3 days ago - at 10/18/2025 07:53AM

This is a quick update to inform you that we are now experiencing an outage in our Tanzania Vodacom deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

MONITORING 3 days ago - at 10/18/2025 07:19AM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED 3 days ago - at 10/18/2025 03:25AM

We have identified instability in Tanzania Vodacom services. We have escalated this to the MMO for resolution.

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