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Outage in pawaPay

Performance degradation affecting Malawi Airtel services

Resolved Major
February 12, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 02/13/2026 02:49AM

The incident has been resolved. We apologise for the inconvenience.

MONITORING 2 days ago - at 02/13/2026 01:12AM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED 2 days ago - at 02/12/2026 11:55PM

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.

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