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Outage in pawaPay

Performance degradation affecting Zambia MTN services

Resolved Major
February 13, 2026 - Started about 22 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified instability in Zambia MTN services. We have escalated this to the MNO for resolution.

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 02/13/2026 08:02PM

The incident has been resolved. We apologise for the inconvenience.

MONITORING about 21 hours ago - at 02/13/2026 05:50PM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED about 22 hours ago - at 02/13/2026 04:50PM

We have identified instability in Zambia MTN services. We have escalated this to the MNO for resolution.

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