Outage in pawaPay
Performance degradation affecting Zambia Zamtel services
Resolved MajorIncident Report
We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 02/16/2026 04:38PM
This incident has been resolved.
MONITORING
about 2 hours ago - at 02/16/2026 04:12PM
A fix has been deployed by Zambia Zamtel. We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
about 3 hours ago - at 02/16/2026 03:21PM
Zamtel is still facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
INVESTIGATING
about 6 hours ago - at 02/16/2026 12:10PM
We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
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