Outage in pawaPay
Performance degradation affecting Kenya M-Pesa services
Resolved MinorIncident Report
We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
Components affected
pawaPay M-Pesa :: Web Deposit pawaPay M-Pesa :: USSD Deposit pawaPay M-Pesa :: PayoutNeed to monitor pawaPay outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 02/17/2026 08:19AM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 7 hours ago - at 02/17/2026 07:46AM
A fix has been deployed by our engineering team. We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
about 10 hours ago - at 02/17/2026 04:49AM
We have identified instability in Kenya M-Pesa services. We have escalated this to the MMO for resolution.
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