Outage in pawaPay
Performance degradation affecting Uganda MTN services
Resolved MajorIncident Report
We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/14/2026 03:11AM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
5 days ago - at 04/14/2026 02:15AM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
5 days ago - at 04/13/2026 11:32PM
This is a quick update to inform you that we are still experiencing degraded performance in our Uganda MTN deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
5 days ago - at 04/13/2026 10:02PM
We have identified instability in Uganda MTN services. We have escalated this to the MMO for resolution.
INVESTIGATING
6 days ago - at 04/13/2026 09:49PM
We are experiencing degraded performance in the Uganda MTN services. We are investigating the issue.
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