Outage in pawaPay
Performance degradation affecting MTN OpenAPI services
Resolved MajorIncident Report
We are experiencing degraded performance in MTN OpenAPI services. We are investigating the issue.
Components affected
pawaPay MTN :: Web Deposit pawaPay MTN :: Payout pawaPay MTN :: Web Deposit pawaPay MTN :: Payout pawaPay MTN :: Web Deposit pawaPay MTN :: Web Deposit pawaPay MTN :: Payout pawaPay MTN :: Payout pawaPay MTN :: Payout pawaPay MTN :: Web Deposit pawaPay MTN :: Payout pawaPay MTN :: Web DepositTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/17/2026 02:20AM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
2 days ago - at 04/17/2026 01:21AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 04/16/2026 11:22PM
Unfortunately we are experiencing an outage in our MTN OpenAPI deposit and payout gateways. MTN is still working on restoring their services but have not given us an ETA for a resolution. We'll provide an update as soon as possible. Thank you for your patience.
INVESTIGATING
2 days ago - at 04/16/2026 10:10PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 04/16/2026 09:26PM
This is a quick update to inform you that we are still experiencing degraded performance in MTN OpenAPI services. We are investigating the issue.
INVESTIGATING
3 days ago - at 04/16/2026 09:17PM
We are experiencing degraded performance in MTN OpenAPI services. We are investigating the issue.
INVESTIGATING
3 days ago - at 04/16/2026 09:11PM
We are experiencing degraded performance in MTN OpenAPI services. We are investigating the issue.
Latest pawaPay outages
Performance degradation affecting Tanzania Halotel services - about 17 hours ago
Performance degradation affecting Cameroon MTN services - about 19 hours ago
Performance degradation affecting Tanzania Vodacom services - about 19 hours ago
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