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Outage in pawaPay

Performance degradation affecting Zambia Zamtel services

Resolved Major
May 28, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/28/2026 05:44AM

The incident has been resolved. We apologise for the inconvenience.

MONITORING 1 day ago - at 05/28/2026 05:00AM

A fix has been deployed by Zambia Zamtel. We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED 1 day ago - at 05/28/2026 04:08AM

We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.

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