Outage in pawaPay
Performance degradation affecting Kenya M-Pesa services
Resolved MajorIncident Report
We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.
Components affected
pawaPay M-Pesa :: Web Deposit pawaPay M-Pesa :: Payout pawaPay M-Pesa :: USSD DepositTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 minutes ago - at 05/30/2026 02:06AM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 1 hour ago - at 05/30/2026 01:03AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 hours ago - at 05/29/2026 11:44PM
We are still experiencing degraded performance in our M-Pesa Kenya gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
INVESTIGATING
about 3 hours ago - at 05/29/2026 11:33PM
We are experiencing an outage of the Kenya M-Pesa services. We are investigating the issue.
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