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Outage in pawaPay

Performance degradation affecting MTN OpenAPI services

Resolved Minor
July 16, 2026 - Started 1 day ago - Lasted about 10 hours
Official incident page

Incident Report

We have identified instability in Cameroon, Zambia, Ghana MTN services. We have escalated this to the MNO for resolution.
Components affected
pawaPay MTN :: Payout pawaPay MTN :: Web Deposit pawaPay MTN :: Web Deposit pawaPay MTN :: Payout pawaPay MTN :: Web Deposit pawaPay MTN :: Payout pawaPay MTN :: Web Deposit pawaPay MTN :: Payout pawaPay MTN :: Payout pawaPay MTN :: Web Deposit pawaPay MTN :: Web Deposit

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Latest Updates ( sorted recent to last )
RESOLVED about 24 hours ago - at 07/17/2026 01:20AM

The incident has been resolved. We apologise for the inconvenience.

MONITORING 1 day ago - at 07/16/2026 07:17PM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED 1 day ago - at 07/16/2026 06:19PM

This is a quick update to announce that we have identified instability the MTN OpenAPI services. We have escalated this to the MNO for resolution.

IDENTIFIED 1 day ago - at 07/16/2026 04:04PM

We have identified instability in Cameroon, Zambia, Ghana MTN services. We have escalated this to the MNO for resolution.

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