Outage in pawaPay
Performance degradation affecting Nigeria Airtel services
Resolved MajorIncident Report
Summary AI Generated
Nigeria Airtel web deposits on pawaPay experienced performance degradation and intermittent outages for approximately 8.6 hours. The issue was escalated to the mobile money operator, with success rates showing improvement during monitoring periods before full resolution was confirmed.
We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
Components affected
pawaPay Airtel :: Web DepositTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 09/12/2026 01:37AM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 4 hours ago - at 09/12/2026 12:03AM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
about 7 hours ago - at 09/11/2026 08:36PM
This is a quick update to inform you that we are still experiencing degraded performance in our Nigeria Airtel deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
MONITORING
about 8 hours ago - at 09/11/2026 07:52PM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
about 10 hours ago - at 09/11/2026 06:06PM
This is a quick update to inform you that we are now experiencing an outage] in our Nigeria Airtel deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
about 11 hours ago - at 09/11/2026 05:08PM
We have identified instability in Nigeria Airtel services. We have escalated this to the MMO for resolution.
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