Outage in pawaPay
Performance degradation affecting Uganda MTN services
Resolved MajorIncident Report
Summary AI Generated
MTN Uganda services on pawaPay experienced a major outage lasting approximately 2.1 hours, affecting Web Deposits, USSD Deposits, and Payouts. A fix was implemented and monitored before the incident was fully resolved.
We are experiencing an outage of the Uganda MTN services. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 09/16/2026 02:40AM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 21 hours ago - at 09/16/2026 01:16AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 22 hours ago - at 09/16/2026 12:36AM
We are experiencing an outage of the Uganda MTN services. We are investigating the issue.
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