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Outage in Paxos

Temporary Suspension of UNI Trading - Resolved

Resolved Major
November 11, 2025 - Started 6 months ago - Lasted 8 days
Official incident page

Incident Report

UNI withdrawals may be delayed due to current liquidity constraints, with normal processing expected to resume by November 11, 2025, at 9:30 AM ET. Due to instability in the UNI market, trading has been temporarily paused. We will provide updates once markets are ready to reopen.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/18/2025 11:31PM

This incident has been resolved.

MONITORING 6 months ago - at 11/18/2025 09:42PM

Trading on the UNI market has now been resumed.

IDENTIFIED 6 months ago - at 11/18/2025 02:05AM

Trading for the UNI market on the itBit exchange remains paused while our Engineering team continues working to restore full service.
Customers can still cancel any open orders. Our next update will be shared by November 18, 2025, at 12:00 PM ET.

IDENTIFIED 6 months ago - at 11/17/2025 01:31AM

Trading for the UNI market on the itBit exchange remains paused while our Engineering team continues working to restore full service. Customers can still cancel any open orders. Our next update will be shared by November 17, 2025, at 12:00 PM ET.

IDENTIFIED 6 months ago - at 11/15/2025 06:21PM

Trading for the UNI market on the itBit exchange remains paused while our Engineering team continues working to restore full service. Customers can still cancel any open orders. Our next update will be shared by November 16, 2025, at 6:00 PM ET.

IDENTIFIED 6 months ago - at 11/14/2025 07:26PM

UNI trading on HRQ endpoints has resumed.
Trading for the UNI market on the itBit exchange remains paused while our Engineering team continues working to restore full service. Customers can still cancel any open orders. Our next update will be shared by November 14, 2025, at 6:00 PM ET.

INVESTIGATING 6 months ago - at 11/14/2025 01:10PM

UNI trading on itBit and HRQ remains paused while our Engineering team continues working to restore full service. Customers can still cancel any open orders. Our next update will be shared by November 14, 2025, at 12 PM ET.

INVESTIGATING 6 months ago - at 11/13/2025 11:30PM

UNI trading on itBit and HRQ remains paused while our Engineering team continues working to restore full service. Customers can still cancel any open orders. Our next update will be shared by November 14, 2025, at 9 AM ET.

INVESTIGATING 6 months ago - at 11/13/2025 05:42PM

UNI trading on itBit and HRQ remains paused as our Engineering team works to restore full service. Customers can still cancel open orders. The next update will be provided by November 13, 2025, at 6 PM ET.

INVESTIGATING 6 months ago - at 11/12/2025 10:26PM

UNI trading on itBit and HRQ remains paused as our Engineering team works to restore full service. Customers can still cancel open orders. The next update will be provided by November 13, 2025, at 12 PM ET.

INVESTIGATING 6 months ago - at 11/12/2025 05:40PM

UNI trading on itBit and HRQ remains paused as our Engineering team works to restore full service. Customers can still cancel open orders. The next update will be provided by November 12, 2025, at 6 PM ET.

INVESTIGATING 6 months ago - at 11/12/2025 01:47PM

UNI trading on itBit and HRQ remains paused as our Engineering team works to restore full service. Customers can still cancel open orders. The next update will be provided by November 12, 2025, at 12 PM ET.

INVESTIGATING 6 months ago - at 11/12/2025 01:32AM

UNI trading on itBit and HRQ remains paused while we work to restore full service. Customers can still cancel open orders. Our next update will be shared by November 12, 2025, at 12 PM ET.

INVESTIGATING 6 months ago - at 11/11/2025 01:36PM

UNI withdrawals that were delayed earlier have been successfully processed.

INVESTIGATING 6 months ago - at 11/11/2025 10:37AM

The UNI market is now entering Post-Only mode.

During this phase, matching is paused. Customers can review and cancel any orders they no longer wish to keep.

Please note that new market orders and taker-priced limit orders will be rejected; only post-only (maker) limit orders will be accepted.

We will post another update when markets are ready to resume normal order flow.

INVESTIGATING 6 months ago - at 11/11/2025 06:21AM

UNI withdrawals may be delayed due to current liquidity constraints, with normal processing expected to resume by November 11, 2025, at 9:30 AM ET.

Due to instability in the UNI market, trading has been temporarily paused. We will provide updates once markets are ready to reopen.

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