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Outage in Paxos

Paxos - Paxos platform incident Resolved

Resolved Major
October 20, 2025 - Started 7 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing an outage in our AWS environment that is impacting the Paxos Dashboard portal and Crypto Transfers. As a result, some users may be unable to sign in to the Dashboard; Crypto Withdrawals processing is delayed. Our Engineering team is actively working to resolve the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/20/2025 07:52PM

This incident has been resolved.

IDENTIFIED 7 months ago - at 10/20/2025 06:42PM

- Dashboard access has been restored.
- We are now processing the backlog of transfers; it may take some time to fully catch up.

IDENTIFIED 7 months ago - at 10/20/2025 05:23PM

Paxos services remain impacted by the ongoing outage on AWS infrastructure.
- Crypto withdrawals are experiencing delays.
- Users may be unable to sign in to the Dashboard portal.

IDENTIFIED 7 months ago - at 10/20/2025 04:05PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 10/20/2025 04:00PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 10/20/2025 03:13PM

We are currently experiencing an outage in our AWS environment that is impacting the Paxos Dashboard portal and Crypto Transfers. As a result, some users may be unable to sign in to the Dashboard; Crypto Withdrawals processing is delayed. Our Engineering team is actively working to resolve the issue.

Latest Paxos outages

Paxos - Crypto Transfers Incident Detected - 4 days ago
Paxos – LayerZero DVN Temporary Pause - 17 days ago
Paxos - Crypto Transfers Incident Detected - about 1 month ago
Paxos - Crypto Transfers Incident Detected - about 1 month ago
Paxos - Crypto Transfers Incident Detected - about 1 month ago

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