Outage in Paxos

Paxos - Dashboard Portal Incident Identified

Resolved Major

March 20, 2026 - Started 26 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an issue impacting the Dashboard portal. As a result, users may encounter errors when accessing the following pages: API Management Fiat Account Instructions Crypto Deposit Address Our Engineering team is actively investigating and working to resolve the issue as quickly as possible. We will provide further updates as more information becomes available.

Components affected

Paxos Crypto Transfers Paxos Fiat Transfers Paxos Dashboard Web UI

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Latest Updates ( sorted recent to last )

RESOLVED 26 days ago - at 03/20/2026 07:10PM

The issue has been fully resolved. Thank you for your patience.

MONITORING 26 days ago - at 03/20/2026 06:53PM

The issue has been resolved in the Production environment. We are continuing to work on restoring full functionality in the Sandbox environment.

IDENTIFIED 26 days ago - at 03/20/2026 06:48PM

The root cause of the issue has been identified, and our Engineering team is in the process of deploying a fix.

INVESTIGATING 26 days ago - at 03/20/2026 06:20PM

We are currently experiencing an issue impacting the Dashboard portal. As a result, users may encounter errors when accessing the following pages:

API Management

Fiat Account Instructions

Crypto Deposit Address

Our Engineering team is actively investigating and working to resolve the issue as quickly as possible.

We will provide further updates as more information becomes available.

Latest Paxos outages

Paxos - Crypto Transfers Incident Detected - 14 days ago

Paxos - Crypto Transfers Incident Detected - 16 days ago

Paxos Sandbox - Crypto Transfers Incident Detected - 29 days ago

Paxos - Dashboard web UI incident - about 1 month ago

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