Outage in PayPlug

Incident Portail / Portail unavailable / Portail Indisponibile

Resolved Minor

August 17, 2026 - Started 7 days ago - Lasted about 1 hour
Official incident page

Incident Report

FR Nous avons identifié un problème d'affichage des transactions sur notre Portail. Aucun impact processing n'est constaté à l'exception de la fonctionnalité getTransaction. L'incident est en cours d'analyse. EN We have identified an issue affecting the display of transactions in our Portal. No impact on transaction processing has been observed, with the exception of the getTransaction functionality. The incident is currently under investigation. IT Abbiamo identificato un problema di visualizzazione delle transazioni sul nostro Portale. Non si riscontra alcun impatto sul processing, ad eccezione della funzionalità getTransaction. L'incidente è attualmente in fase di analisi.

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Latest Updates ( sorted recent to last )

RESOLVED 7 days ago - at 08/17/2026 08:38AM

This incident has been resolved.

MONITORING 7 days ago - at 08/17/2026 08:15AM

TSR-3623
- Début / Start / Inizio : 17/08/2026 9h50 CEST.
- Fin / End /fine : 17/08/2026 10h11 CEST.
- Catégorie / Category / Categoria: Production Portail.
- Responsabilité / Responsibility / Responsabilità : Payplug
- Priorité / Priority / Priorità: P2.

FR
Les actions correctives ont été réalisées.
Le service est revenu à la normale.

EN
The corrective actions have been completed.
The service has returned to normal.

IT
Le azioni correttive sono state completate.
Il servizio è tornato alla normalità.

INVESTIGATING 7 days ago - at 08/17/2026 08:02AM

FR
Nous avons identifié un problème d'affichage des transactions sur notre Portail.
Aucun impact processing n'est constaté à l'exception de la fonctionnalité getTransaction.
L'incident est en cours d'analyse.

EN
We have identified an issue affecting the display of transactions in our Portal.
No impact on transaction processing has been observed, with the exception of the getTransaction functionality.
The incident is currently under investigation.

IT
Abbiamo identificato un problema di visualizzazione delle transazioni sul nostro Portale.
Non si riscontra alcun impatto sul processing, ad eccezione della funzionalità getTransaction.
L'incidente è attualmente in fase di analisi.

Latest PayPlug outages

Incident Portail / Portail unavailable / Portail Indisponibile - about 1 month ago

Incident 3DS / 3DS Incident / Disturbi 3DS - about 1 month ago

Perturbation du service de notification des paiements / Payment notification service disruption - 2 months ago

Incident de reversement / Settlement incident / Incidente di versamento - 2 months ago

Incident plateforme de paiement / Payment platform incident / Incidente della piattaforma di pagamento - 3 months ago

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