Outage in PayRetailers

Brasil - PIX PayIns & PayOuts major outage

Major
July 03, 2025 - Started about 1 month ago
Official incident page

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Outage Details

We would like to inform you that we have identified a critical outage on PIX PayIns & PayOuts. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.
Components affected
PayRetailers Payins PayRetailers Brazil PayRetailers Payouts PayRetailers Brazil - PIX
Latest Updates ( sorted recent to last )
IDENTIFIED 19 days ago - at 07/15/2025 02:42PM

The issue has been identified and our team is actively working on a resolution. Please note that this incident is limited to sports betting operations and does not impact other industries.

INVESTIGATING 30 days ago - at 07/04/2025 11:03AM

We are continuing to investigate this issue.

INVESTIGATING 30 days ago - at 07/04/2025 10:04AM

We are continuing to investigate this issue.

INVESTIGATING 30 days ago - at 07/04/2025 08:03AM

We are continuing to investigate this issue.

INVESTIGATING 30 days ago - at 07/04/2025 07:56AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 07/03/2025 03:39PM

We would like to inform you that we have identified a critical outage on PIX PayIns & PayOuts.
Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.

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