All Countries - Payins & Payouts critical outage

The incident has been resolved.

The conversion rate for withdrawals and transactions across all countries have returned to the expected levels. Our team will continue monitoring the situation closely over the next few minutes, and the incident will be closed if no further issues are detected.

We are currently investigating this issue.

A fix has been implemented and we are monitoring the results.

We would like to inform you that we have identified a severe disruption on Payins and Payouts in all countries. Our team is actively investigating the issue and working to resolve it as quickly as possible.

We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved. Apologies for the inconveniences!