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Outage in PayRetailers

Nubank Issues Affecting PIX Payouts

Resolved Minor
May 27, 2026 - Started 22 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently observing external issues affecting services associated with the specified bank. As a result, some payouts may experience delays, intermittent failures, or reduced approval rates. PayRetailers systems remain fully operational, and our teams are actively monitoring the situation and will provide further updates as they become available.
Components affected
PayRetailers Payouts

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 05/27/2026 06:11PM

This incident has been resolved.

MONITORING 22 days ago - at 05/27/2026 03:02PM

We are currently observing external issues affecting services associated with the specified bank.

As a result, some payouts may experience delays, intermittent failures, or reduced approval rates.

PayRetailers systems remain fully operational, and our teams are actively monitoring the situation and will provide further updates as they become available.

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